AK
Anothile K

1 reviews | Active since Oct 2013

04 Aug 2015, 11:03

Bad service

On the 25th of July 2015 I went to the Nedbank branch in katlehong to change my cellphone number. It's bad enough that I waited for two hours in the inquiries Que, but now my sms notification is deactivated. So I can't do anything on internet banking. Now I'm told I must go back to the bank, which I'm unable to because of work commitments. I really regret reopening my account with nedbank

0
Replies (1)
Nedbank
Nedbank's reply04 Aug 2015, 11:54
Official
Hello Kuboni25,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team