Bad service

<p>I am very disappointed at Nedbank. I made a claim on my funeral cover policy last week Thursday. I did nto receive any correspondence from them on whther they received my documents or not.</p> <p> </p> <p>I waited patiently for my claim to be processed but nothing happened. I called them today at 8am only to be told that my documents were not recieved and there is no claim on my policy.</p> <p> </p> <p>I resent them documents to them today and no one has acknowledged the receipt of my documents.</p> <p> </p> <p>I am very disappointed.</p>