Bad Service
<p>I have had it with Nedbank and I am ready to move on to another bank. In November i noticed that my account was overdrawn and when I checked, I discovered that some odd amount of R19 had went off. I then called Nedbank to find out what was happening and they informed me that the R19 was for some Green Bucks service that i had subscribed to. I then asked them to send me proof or documents stating that i agreed to that monsense and they couldn't. Therefore the service was "apparently" cancelled. 3 months later I am still faced with the same dilema and when I called i am being sent from pillar to post.<br /><br />2nd incident...Initially when I opened a nedbank account I was put on a Savy Plus account of which i would pay only R99 per month and get 3 free atm withdrawals. That happened for a few month eversince my account has been debited R66 for maintenance and there are also extra charges. Again no one is able to provide me with answers.</p> <p> </p> <p>Plain and simple NEDBANK ARE *******!!!!</p>
Dear Client
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Your contact details
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Client
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Your contact details
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
