Bad service

<p>On the 25th of January i went to a nedbank branch in mall@carnival, i wanted to reset my cellphone banking pin and needed help on how to activate my banking on nedbank app and the lady who helped me reset it and told me to go to the computer and the guy will help me or i can reset it on my cellphone because i was with my wife who is pregnant i decided to do it later at home. When i get home i tried doing it with the steps i was given but i couldnt do it and i contacted call centre and i was told to go to the nearest branch. Today again i went to sanward park lifestyle brench and i was told they are offline, i then wen back to mall@carnival again then i was referred to one lady and when i asked her to help me, she said she is not perfect on resetting the pin but she will be back, i set there on the computer for 10mins without being attended to and i end up leaving the branch without being helped.</p> <p> </p>