Bad Service

<p>Nedbank Personal Loan, i had a bad service with Nedbank Personal Loan i asked for the settlement amount on my personal loan which they sent it to me to my surprise the outstanding amount was R43805,99 but the settlement amount they have given me was R44704,41 which was due on the 2016-12-30 and i made the payment of R44704,41 on the 29-12-2016 when i asked for the paid up letter they told me that there is an outstanding amount how i still have no idea. Spoke to Gugu, Johanna, Katlego and Wesley on the 16-01-2017. Wesley asked me to send the proof of the settlement letter that was sent to me of which i did email it to them while i was at Chris Hani Mall Nedbank Branch but no one has come back to me. on the 21-01-2017 called again spoke to Hazel who transferred me to Monique who she put me on hold from 11:39am -12:23noon, called again the very same day at 12:29noon spoke to Zotha who she transferred me to Zama till today i haven't receive any respond from any one from Nedbank. I need to know if you settle your account to them it means you must pay more. Bad service I got from Nedbank.</p>