ZS
Zandile S

1 reviews | Active since Jan 2017

24 Jan 2017, 08:53

Bad service

<p>Your service consultants including your complaints manager is pathetic.</p> <p> </p> <p>I'm not talking any call from a junior consultant anymore. The manager called me last week and promised that I will get sms with his details and should I have any queries I can call him. I'm still waiting </p> <p> </p> <p>Now I get this message.</p> <p> </p> <p>Kindly pay your Personal Loans B into ********** 128501 at any Nedbank branch. Ref no ********** 474084 Contact number: ********** 326. Fax: ********** 223. Email: **********

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Replies (1)
Nedbank
Nedbank's reply24 Jan 2017, 09:06
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team