RL
Rethabile L

1 reviews | Active since Oct 2015

12 Dec 2016, 16:11

BAD SERVICE

<p>I went to the bank today, 12 December 2016 at 15H45 and was turned away because the money i was meant to deposit had coins on Till 1.</p> <p>Their reason for not servicing me, was because their scales were dysfunctional.</p> <p>I then spoke to Nicholas Masuku who represented that Bank manager and maintained that they are not allowed to count money if scales are not working.</p>

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Replies (1)
Nedbank
Nedbank's reply13 Dec 2016, 08:25
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team