MJ
Mfundo J

1 reviews | Active since Dec 2016

09 Dec 2016, 12:24

Bad service

<p>An employee with no name badge on her was supposed to assist customers. We asked her to move the customers infront to an empty seats for other customers to have place to seat. Her reply was 'Are you scared of them, you can ask them as well' and she left us and stand by the desk next to the door. I am disappointed with Nedbank because they should have done better as one of the major banks in our country. I asked the name of the lady from the teller who helped me who does not have name tag also she said is SISIPHO. </p>

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Replies (1)
Nedbank
Nedbank's reply09 Dec 2016, 12:52
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team