Bad service
<p>So my husband has been trying to send usd to Zambia since last Tuesday to this day the funds still have not been sent. This is unacceptable. </p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
My husband currently doesn't have a phone.
Your service is really disappointing - when Cornelius was his financial advisor, he was always on time and willing to assist. ANother day gone, we have not received a quote instead we were told we were told payment has been sent for processing. We know Nedbank to send us a quote before processing payment.
Although I motivated my husband to stay with you after you approved our home loan, now I really can't motivate him further. Like I said it has been since last Tuesday we have been trying to send fund to Zambia.
My husband currently doesn't have a phone.
Your service is really disappointing - when Cornelius was his financial advisor, he was always on time and willing to assist. ANother day gone, we have not received a quote instead we were told we were told payment has been sent for processing. We know Nedbank to send us a quote before processing payment.
Although I motivated my husband to stay with you after you approved our home loan, now I really can't motivate him further. Like I said it has been since last Tuesday we have been trying to send fund to Zambia.
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team