Bad Service!!!!!!!!!!!!!!!!!!!!!

<p>I submitted a query regarding my personal loan on 15 Oct 2016 without any response.</p> <p>I am frustrated with the customer service I have receive until now.</p> <p>In November 2014 I got retrenched, so I sent my application form and supporting documents to Nedgroup as I had retrenchment cover. I have received no feedback since the day I submitted the claim. So 1 May 2015 I sent another email with all my document. </p> <p>I am listed on ITC now and I still cannot get any information as why the claim was never paid out and why I have been listed without being contacted.</p> <p>I paid for the insurance every month and when things got bad for me I was left in the dark to struggle on alone and then get a bad name.</p> <p> </p> <p>Could you please get someone to assist in the matter so I can get my name cleared and sort the issue out.</p> <p> </p> <p> </p> <p> </p>