zS
zintle S

1 reviews | Active since Jul 2016

27 Oct 2016, 17:51

bad service

<p>I visited Nedbank in Kokstad on the 27 october 2016, regarding my MTN Zakhele shares. I never expirienced such bad service in my entire life. I was at the branch since 09h00 in the morning. Guess what at 15h30 i was still there being sent from pillar to post. Im dissapointed . They said my ID is old i must go and apply for a new ID. The due date for claiming the shares is tommorrow 28 october 2016. I will everyone on my list to avoid doing bussiness with Nedbank. Their employees are so self centred and have no courtesy at all.</p>

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Replies (1)
Nedbank
Nedbank's reply28 Oct 2016, 07:43
Official

Dear Zintle,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team