1 reviews | Active since Aug 2016

26 Oct 2016, 13:11

Bad service

<p>I have never experienced such bad service at the Nedbank in Cresta by some lady by the name of Lydia Shane. I came in with my mom to buy Zakhele Futhi Shares and she refused to assist more than one person. She actually said we should go back and get another ticket in order to get assistance.</p> <p> </p> <p>We had already been there for more than an hour. It's ridiculous. No chance of seeing me here again trust. Bad service and unfriendly reception nje.</p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply26 Oct 2016, 15:02
Official

Dear Bonelela,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team