1 reviews | Active since Oct 2011

30 Sept 2016, 14:06

Bad service

<p>I wanted to increase my credit card limit On Monday 26/09/1016. They would have contacted me on Wednesday 28/09/1016. Thursday 29/09/1016 I phoned and were told I would be contacted after 12h00 Thursday 29/09/1016. Friday 30/09/1016 morning the lady working with the application told me that she would again put inthe application.</p> <p>Why shuold it have to be app**** for twice?</p>

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Replies (1)
Nedbank
Nedbank's reply30 Sept 2016, 14:31
Official

Dear Auther Potgieter

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team