1 reviews | Active since Sept 2016

27 Sept 2016, 16:44

Bad service

<p>Went to Sandton to open an account and it took ne an hour and 30mins to get assistance and to top it off i went to enquire at the Sunny side branch...i waited about an hour to be assisted again whilst the the bankhad no queues or any special delays that could give possible reasons for poor and slow service .</p> <p>When i finally hot help ,the Banker was so rude and conducted the enquiry so unprofessional.</p> <p>I'm glad i cancelled my accounts and won't recommend anyone invest their money with a bank that doesn't value its clients. </p>

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Replies (1)
Nedbank
Nedbank's reply28 Sept 2016, 08:35
Official

Dear Joy Nyazie Nkomo

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.

Kind regards

Client Experience Team