Bad service

Item: Nedbank
Rating: 3

<p>On the 30th August went to Glen Marais branch to withdraw money desperately, but got a rude awakening from a guy by the name of Mulalo. Went to Midrand branch and finally I was helped. Why same bank have different way of assisting customers. Had to drive 50 kms to get help. I am very disappointed by Nedbank. </p>

Helpful (0)

Replies (4)

Nedbank's replyOfficial

05 Sept 2016, 11:15

Dear Dazer,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Nedbank's reply05 Sept 2016, 11:15

Official

Dear Dazer,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

's updateReviewer Update

13 Sept 2016, 11:40

Thanks for attending to the matter and looking forward to bank with you

's update13 Sept 2016, 11:40

Reviewer Update

Thanks for attending to the matter and looking forward to bank with you

's updateReviewer Update

13 Sept 2016, 11:48

Matter closed.

's update13 Sept 2016, 11:48

Reviewer Update

Matter closed.

Nedbank's replyOfficial

13 Sept 2016, 12:24

Dear Dazer Mogashoa

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.

Nedbank's reply13 Sept 2016, 12:24

Official

Dear Dazer Mogashoa

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.