IM
Itumeleng M

1 reviews | Active since Nov 2011

25 Aug 2016, 18:48

Bad service

<p>I bought R40 airtime on their banking app, and the airtime didnt come through. 1 day later I still dont have my airtime and neither Nedbank nor Telkom mobile can tell me what has happened to my airtime because the money was deducted out of my bank account. </p> <p>I WANT MY MONEY BACK AND I WANT IT BACK TODAY!!</p>

0
Replies (1)
Nedbank
Nedbank's reply26 Aug 2016, 05:59
Official

Dear Itumeleng,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team