Bad Service

<p>I app**** online for a bank account nedbank after a while with no reply from nedbank i called and they told me the account is active so i went this morning to the branch and fetch the card.</p> <p> </p> <p>The consultant what ever his name is didnt speak even just do his job, the fingerprints and than the pin etc. </p> <p> </p> <p>didnt ask about sms or internet banking and didnt gave a profile number nothing.</p> <p> </p> <p>i than got back to the office to go on the internet banking of nedbank now i cant do anything because i dont have a profile number or pin for it.</p> <p> </p> <p>so i called the ********** 111 and they assist me but if i enter those details my sms thing will not allow me to do stuff because my sms will not be active.</p> <p> </p> <p>Now my question is i was at the branch its not my duty to inform me about it they should ask. why do they ask at other banks but not nedbank.</p> <p> </p> <p>Regards</p> <p>Zanodine</p> <p> </p>