Bad Service

<p>I would like to complain about the service from Nedbank, (Sandton CIty Branch) regarding a withdrawal of my invested funds (JustSave), I initially requested a withdrawal of the respective funds, a month ago, the consultant (Gloria) took their time and I eventually advised them that i will come back as I was on my lunch time, she then requested I should come back the following day, of which i did and had to wait for them, which was during my lunch, and still didn't get the "Make Things Happen" service, when I was back at work it seems they further process the transaction without me being available or without my knowlegde,......... Today I went to the Alexandra Branch and they advised me of the process concluded without my availability and that they cannot be able to assist me due what happended at the Sandton Branch, and they still waiting for their internal investigations as to what haapenned to the funds, they will keep me posted and the investigations can take up to a week, of which that doesn't have to do with me, and I have to wait and experience this inconvenience for the funds due to me.</p> <p> </p> <p>Account details:</p> <p>Account Name: JUSTSAVE</p> <p>Account Number: ********** 5-9998</p> <p> </p> <p>Regards, </p> <p> </p> <p>Tyson </p>