1 reviews | Active since Mar 2009
Bad Service
<p>I Received this message on my cellphone . No contact number nor any details . I phone my branch who pass me onto Internet banking who pass me to customer services. Each time I quote the reference number but no one knows what it refers to. So they ask me to contact credit card dept. I don't have a credit card ? So I give up and hopefully someone will contact me with done details and reasons etc. before I get a judgement . What a bad reflection on their capabilities !!! </p>
Dear Linda,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Linda,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
I am still waiting for a resolution manager to contact me. It has been 5 days ?
I am still unaware of what the s****py message sent was for !!!
I do not appreciate threats regarding Judgements which cannot be substantiated.
I am still waiting for a resolution manager to contact me. It has been 5 days ?
I am still unaware of what the s****py message sent was for !!!
I do not appreciate threats regarding Judgements which cannot be substantiated.