lM
ljanine M

1 reviews | Active since May 2014

23 May 2016, 10:00

BAD SERVICE

<p>I AM A VERY UNHAPPYN CLIENT.I HAVE A BANKER which is never able to help me .</p> <p>i need a creditcard to pay short full of bond which attorney as wanting withdrawn ,he wwas unable to help i called the call centre friday they give me AIP tody i get decline message i call the agent advise i was declined on product for mr o call my banker to appeal i called him he said call centre must sort it out .</p> <p>i dont want this banker .</p> <p>i worked with NADIA ON MY Home loan todaate she still call n check on me give ,e the same serice i got from her going the extra mile .</p> <p>i called capite n they willing to help me</p> <p>this is so sad afer i moved all my stff to nedbank</p>

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Replies (1)
Nedbank
Nedbank's reply23 May 2016, 10:14
Official

Dear Lorna,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team