1 reviews | Active since Nov 2012
BAD SERVICE
I am extremely disappointed of service that one is receiving from Nedbank. On the 19th of April I logged on to my internet profile and discovered that my account was over drawn with R119.80. When I called to find out they told me that it was an amount of a transaction that I had done on the 2nd of September 2015. Of which it didn't make sense. I accepted and did a transfer of R500 from my saving account into my cheque account and the R119.80 went off. On top of that I withdrew an amount of R350.00. According to my knowledge I still had R30 in my account. Then this morning I got a notification sms saying that my account was over-drawn with an amount of R219.13. All I want is for Nedbank to restore my account to what it was since I cannot get any explanation after making 3 calls. It is not the first time that I am experiencing this. For the past 2 month I have been struggling to get them to change the date for my overdraft reduction to the 25th of every month instead of the 21st. As soon as this is sorted, I am settling my overdraft and I am out there.<br> <br> Furious Customer<br> Vuyo
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
