1 reviews | Active since Apr 2015
BAD SERVICE
Complaint of bad service<br> A C Theron ID no ***. Current Acc no *** and c/card ***<br> I have on numerous occasions been to the branch to obtain statements but has never received all the correct statements. I have given my Dad, Mr A c Theron power of attorney to act on my behalf to obtain same.<br> To date, despite our attempts to obtain them, we have been ignored!!!<br> We have been in contact with Kenneth Diseko and Tshepiso Nkoane for the statements and despite numerous e-mails, we have been flatly ignored.<br> I have been requested to furnish these statements to SARS and have gone past my due date with them. I urgently need statements of Current and CCard for periods 01/03/2009 to 28/02/2010 <br> Please supply these statements to above e-mail, as my father is handling the SARS matter foR me. Attached is the power of attorney fore my father. POA HAS BEEN SENT TO ABOVE INDIVIDUALS.<br>
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
