1 reviews | Active since May 2015
Bad service
Went in to Westgate Branch today to link My nedb/savings a/c to my Amex card..after going through the paper work on my desktop.wanted to do transfers from a/c to the other a/c.no problem She helped Me.Drew up the paper work.still satisfied so far.She did ask Me to sign the documents in which I did .Trusting She knows what she is doing.Looks like G Cupps from signature.on paperwork.Went home to check on the link up on accounts only to find She gave Me R1.00 ( one rand )on my transfer limit and the sms link up shows Error.NOW TO GO BACK TO THE BRANCH waisting My time to sort out..I moved my Salary to another Bank a few Years ago and kept this a/count because an amount gets paid in my account for a very long time.didnt want to go through the hassle to change my 2 life insurers withdraw amounts which is through Nedbank as well..If there were a problem on any account She should have told Me.Gave her all the information She asked for.can You believe R1.00 to do what with.?Never asked Me for a limit.
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
