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MVdH
Mauritz Van den Heever

1 reviews | Active since Jul 2017

14 Jul 2017, 16:43

Bad Service

<p>I app**** online for a credit card 3 weeks ago after following up every second day I still don't have my card nobody evers come back to me . After receiving a SMS on Saturday the 8th July 2017 stating that I will receive my card in 48 hours nobody came back to me it's now the 14 th of July 2017 spending the hole day trying to sort it out for delivery I still have no joy. I had a dead line to book a honey moon trip and have lost out on the deal that expired today . Thank you Nedbank for your awful service that I have received </p>

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Replies (6)
Nedbank
Nedbank's reply14 Jul 2017, 16:46
Official

Dear Mauritz

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

MVdH
Mauritz Van den Heever's update14 Jul 2017, 16:48
Reviewer Update

********** 013089

MVdH
Mauritz Van den Heever's update14 Jul 2017, 16:51
Reviewer Update

I'm still waiting

MVdH
Mauritz Van den Heever's update14 Jul 2017, 16:57
Reviewer Update

As per usual quick to reply no response

MVdH
Mauritz Van den Heever's update14 Jul 2017, 17:10
Reviewer Update

They are already charging me for the card that I don't even have . And E statement that doesn't work

MVdH
Mauritz Van den Heever's update14 Jul 2017, 17:15
Reviewer Update

Well unfortunately she is no longer available as she said she will get back to me before the close of day it never happened