Bad service

<p>I made an internet purchase on 11 June and the discounted price as advertised was debited to my account. On 30 June an increased amount was debited to my account. I filled in a dispute form and called the card dispute department many times without success. Eventually I complained to the complaints department. A Peter sent me an sms and email that he is the manager to my complaints case. Honestly everything is so automated that I can scream. Nothing is personal. I week later I still know nothing and I feel that I am just another number for Nedbank because I do not have millions in my account. I am so disappointed in Nedbank.</p>