Bad Service

Good day

Can somebody please explain to me what happened to the money i deposited to my *** of R200 dd:21/08/23 around 20:20.. It was a R200 note. The AT A took the money but, i got a receipt that says transaction cancelled. It further said allow 2 business days for the account balance to update.

It's been 2 days now. I still haven't received anything. I went to the branch and i was told to call customer care which I did. I was told again by an Agent named Sinehlanhla Zulu that I'm gonna have to wait again for another 2 days. THIS IS TOTALLY UNACCEPTABLE. I NEED TO USE THAT MONEY FOR FOOD!! LIKE RIGHT NOW!!!

Can somebody get back to me ASAP regarding this matter please. I lost my phone, please contact me on my sister's no: ***

Name: Dumisane Morerwa