Bad seevice
<p>I made an arrangement on my personal loan on the 1st of July. The arrangement was not met. I was debited more then then the arrangement amount!! When I phoned in they told me it will take max 4days to refund. After 5days money still did not reflect.</p> <p> </p> <p>I phoned again on the 7th of July 2017 I was told money will reflect the next day. Still nothing.</p> <p> </p> <p>If this is the type of serviced recieved by their personal loans department then I will move from banks.</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,
I am really thankful for your team in solving this matter in same day and was not impatient helping me. Thank you.
I am really thankful for your team in solving this matter in same day and was not impatient helping me. Thank you.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Best regards,
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Best regards,