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Nkosinathi N

1 reviews | Active since Jul 2013

05 Dec 2015, 12:50

Bad Nedbank consultant

I was going to open a business account at Nedbank Southgate. The Branch was busy and I decided to wait patiently for the business banker and upon her arrival she doesn't even apologize for keeping me waiting. And tells me that I need to make an appointment for Saturday as their systems don't work on Saturday??? Well, be warned about opening a business account at Southgate whilst there is the consultant by the name of Tisneem M. I must say the Only person who did a great job was the front desk consultant, big ups to her! I would advise that you open a business account at Nedbank elsewhere until Tisneem leaves or changes her attitude. What's sad is that I was considering to move my other business accounts to Nedbank but after today, I don't think it will happen.

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Replies (1)
Nedbank
Nedbank's reply07 Dec 2015, 07:58
Official
Hello Nathirocks,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team