WS
Wendy S

1 reviews | Active since Aug 2015

18 Sept 2017, 15:24

Bad Investment

I invested money through Nedbank with Old Mutual which is the worst decision I have ever made. I do not get any reports on the investment so i dont even know if the funds are safe I told old Mutual that i would like to close the investment and they said i cannot do that I have made a decision the leave the country and the still refuse to give me my money they said it is against the law, which i find unacceptable the people at old mutual and the financial advisor for Nedbank should not be allowed to tie peoples money up like this what needs to be done to protect people

0
Replies (1)
Nedbank
Nedbank's reply18 Sept 2017, 16:45
Official

Dear Wendy

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team