BAD CUSTOMER SERVICE...... WHEN WANTING TO PAY YOUR ACCOUNT... WHAT WOULD HAPPEN IF I ASKED FOR A SERVICE

One would think that you would get some service by wanting to PAY your account. Nedbank going into Impairments would be their own fault. I waited 2 hours to be serviced at the Branch, and when I was finally called up "Pretty" from the Cresta Branch very unsuccessfully could not assist me to pay my account. I am annoyed by waiting so long. I will now go from cycle 1 to cycle 6 and thats okay. When you guys finally get your act together, come talk to me, and I will gladly pay you.

PLEASE GUYS ........ You need to assist your customers in Covid times, we put our health at risk to comply with our payments, but bad service seems to be the NEDBANK WAY...........