BAD CUSTOMER SERVICE - NEDGROUP LIFE

In 2018 i took out Credit Insurance cover in the event of a retrenchment. 2020 happens and i get retrenched. i submit the claim and no one from Nedbank group assurance bothers to give any feedback. 2 months later and a registered complaint as well still no feedback. Nedgroup Life are quick to take the money but are very slow to pay out. i am not recieving UIF money as the UIF are not paying out. i have used all available funds to pay my vehicle for 2 months and the policy. Fantastic customer service (sarcasm)