Bad Customer Service, Nedbank Home Loans

<p>I am an existing Nedbank bondholder. Some weeks ago I app**** for a re-advance on my bond which was approved subject to physical evaluation of the property. This was done two weeks. The procedure is that after the evaluation i need to sign a restructure agreement. Nedbank Home Loans is just quite. I have so far written numerous emails without any response. I am really not happy with the customer service at that office. </p>