BAd customer Service Credit and MFC Divisions.

Nedbank's credit card division allows ********** transactions to go through, and they only notified me once the transaction had gone through. I have been trying for weeks to set up the notification parameters, but the app does not allow me. Although they have resolved the case in my favour, this should not happen. Yesterday I called the call centre to have this matter resolved, but to no avail. CASE NUMBER ***

Then there is the MFC division that just adds extra benefits to my account without my knowledge. Client *** Deal Ref Number: ***. On 30/06/2026, I was requested to submit insurance confirmation, which I did, but lately I have been receiving threathing sms's about failure to produce insurance cover; my future claim will be rejected. How many times do I have to submit the same thing over and over? (***: Confirmation of Insurance - MFC - ***. I am really tired of Nedbank Re: ***: Second Reminder Proof of Insurance - MFC - ***