Bad customer service-Carlswald

Bad customer service-Carlswald. My reference is *** Karabo Chokwe and his manager "Meganie Naidoo"are so unprofessional. I keep sending emails regarding the agreement with them regarding my cheque account and they are ignoring them, no feedback-nothing. Karabo doesn't deliver any of his promises regarding the charges reversal on my account. this has been going on since May 2019. ID ***

This is very annoying!