Bad Customer Service

<p>i have a 2 personal loans with nedbank, end of March i switched my primary account from Nedbank to Absa, also call all my debtors to change banking details including nedbank, at nedbank i have a homeloan, credit card,2 personal loan and vehicle finance took over by Absa now. i called the call centre severals time to change my banking which they never did, on the 20 of april no debit went through i called again they did not change it, i have to pay manually, the problem that iam having now, i want to switch my bond to Absa they saying i have arrears with nedbank, called the call centre spoke to nerrisa naidoo team leader ( 24/05/16) and 25/05/16, i requested a letter stating that my account is up to date, they refuse to give and is their fault not to change my banking details.on the 26/05/16 spoke to Molly Chetty she is even worse she did not even want to listern, absa homeloan they waiting for that letter. they cannot proceed without that letter. i spoke to again Ntombie ask her asked for Shireen Reddi`s number she gave me another company number ***,</p>