pM
precious M

1 reviews | Active since Apr 2014

15 Dec 2015, 13:30

bad customer service

Nedbank has a tendency of debiting my account on the wrong date..i gave them my paydate but they continually take money on the day they feel like it.i just called their callcentre and i get ****py customer service when i enquire.this is really not on.listen to my call to Nominzi Mdakane who gave me ****py service.made from 13:00-13:13

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Replies (1)
Nedbank
Nedbank's reply15 Dec 2015, 13:50
Official
Hello prec@1234,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team