Bad Customer Service

As a new Nedbank Account holder I expected them to be more efficient and effective compared to FNB which I just left. Instead I got the worst service ever, starting from the lady issuing out the tickets with her bad attitude. To having to wait for a very unclear service. I was there to pickup my cards, only to have to wait for people who were there for deposits. I was no C007, I was there for 30 minutes and non of the numbers before me were ever called, what circus is this. The branch is full with no direction, employess working up and down and no one paying attention to their customers or even assuring them that they will be served soon. I am so disappointed, Maponya needs to up their standard. I got a much better service in Cradle stone, I was excited to join Nedbank but having seen this I really don't know. If these people aren't on lunch then they are talking amongst themselves in these meeting rooms, like really. People that werw here to deposit that came after me left me in this stupid branch, I was there to collect cards and it seems as if I was visiting...