SM
Sibongile M
1 reviews | Active since Jan 2018
26 Jul 2019, 17:41
Bad customer service
This is not a review on Nedbank as a whole but the person i had to deal with when applying for a loan. Nokuthula Mtembu, all started well and then she started ignoring my emails. Nokuthula needs to know that i borrow money from the bank with the aim of paying it back and i must not be made to feel like im begging for the money. Read emails and reply
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Replies (2)0
Replies (2)
Nedbank's replyOfficial
27 Jul 2019, 08:34Dear Sibongile
Your concerns have been noted and a resolution manager will contact you with in business hours to assist.
Regards
Client service support
Your concerns have been noted and a resolution manager will contact you with in business hours to assist.
Regards
Client service support
Nedbank's reply27 Jul 2019, 08:34
Official
Dear Sibongile
Your concerns have been noted and a resolution manager will contact you with in business hours to assist.
Regards
Client service support
Your concerns have been noted and a resolution manager will contact you with in business hours to assist.
Regards
Client service support
Nedbank's replyOfficial
27 Jul 2019, 09:08Dear Sibongile M
We are sorry about the trouble you are experiencing. A Resolution Manager will be touch with you shortly.
Kind Regards
Client Experience Team
We are sorry about the trouble you are experiencing. A Resolution Manager will be touch with you shortly.
Kind Regards
Client Experience Team
Nedbank's reply27 Jul 2019, 09:08
Official
Dear Sibongile M
We are sorry about the trouble you are experiencing. A Resolution Manager will be touch with you shortly.
Kind Regards
Client Experience Team
We are sorry about the trouble you are experiencing. A Resolution Manager will be touch with you shortly.
Kind Regards
Client Experience Team