bad customer service

So i got to Nedbank Vereeniging and 2 of the service champions took their time to attend me they were busy paying for their food which was no neccessary to do infront of me and they gave me small number written on hand people got in and were helped while i was just sitting there until my number was called and it was given to someone else , i hope they will be happy because iam no longer their client if there someone here thinking of opening any nedbank think twice their staff is so inconsiderate of clients feelings.

MAGGIE IS not a good customer champion. I fear for Tlaleng as Maggie is trainin her.