Bad Customer Service

I am absolutely disgusted by the call I received earlier on today from one of your consultant by the name of Pramita Pema, been with Nedbank for couple of years now, personal and business account. Today I have minus on my Business Account your consultant called me telling me how my business account is going to be closed and worse is not even 30 days my account is on minus, all this years when I was bringing money into my account why I never receive a call that my account will be closed because it has more money than it should, if ever I knew earlier back then I would have change banks long time ago and be with the bank that will appreciate its clients. Am an unhappy client as I type this due to your consultant and the manner in which she conducted herself when she was talkng to me, am not a child, she needs to have adult and business manner approach or else Nedbank will find itself without clients, FNB it's just around Nedbank but we choose to be with Nedbank, i am not lazy to walk and consult to FNB, hope this is the last time we go through such.