TG
Thomas G

1 reviews | Active since Mar 2017

27 Mar 2018, 16:01

Bad customer service

Nedbank wasted my time as I went to collect a card at Heidelberg Mall only to be told the person who opened my account telephonically didn't complete everything and I was told to go back to the que to open an account after I waited for a long time to for collection. This is really unadaptable.

0
Replies (1)
Nedbank
Nedbank's reply27 Mar 2018, 21:45
Official

Dear Thomas Goreseb

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team