TJ
TRACY J

1 reviews | Active since Apr 2017

27 Nov 2017, 09:57

BAD CUSTOMER SERVICE

I just had it with this *** service im getting from this bank. i have been trying over month to link my homeloan account to my profile, yes i know this is a joint account but with my husband working shifts how do you expect us to be in a branch together?

I just want to make additional payments not hack my account how difficult can this be

0
Replies (2)
Nedbank
Nedbank's reply27 Nov 2017, 11:08
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

TJ
TRACY J's update08 Dec 2017, 11:45
Reviewer Update
Still no feedback clearing you are not interested in keeping your name high