1 reviews | Active since Feb 2017

06 Feb 2017, 09:11

BAD Customer Service

<p>After sending a complaint via Nedbank's website, I received a call from the Manager at the Highveld Mall Witbank branch. She assured me that she would call me back on Friday at 14H00 to assist me with my complaint. Today is Monday and still no response. Thanks for your service Nedbank</p>

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Replies (1)
Nedbank
Nedbank's reply06 Feb 2017, 09:35
Official

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team