MM
Mushaisano M

1 reviews | Active since Nov 2012

27 Oct 2016, 16:52

Bad customer service

<p>For the first time in my life experiencing such a **** service from Nedbank. I visited a branch in Glenmariasia, service was to slow, like everybody was on go slow. I arrived at the branch at 15:12pm waited until 15:45 Still no assistance. Longest I have ever waited and regret visiting the branch. I decided to leave since no progress was taking place as clients were complaing abouts the slow service. </p>

0
Replies (2)
Nedbank
Nedbank's reply28 Oct 2016, 07:38
Official

Dear Mushaisano,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

MM
Mushaisano M's update28 Oct 2016, 11:10
Reviewer Update

At the same branch again, yah neh benefit of the doubt. Ticket arrival 10:43 today 28 Oct, I'm still waiting.