1 reviews | Active since Jun 2016
Bad customer service
<p>I'm so disappointed by the service my mom received today at Nedbank Queensburgh! At 17 : 05 her card got stuck in the ATM next to the bank I waited at the ATM while she went to the bank for assistance and they told her they are closing. At a stage of emergency they failed to assist her! They didn't send an assistant manager nor was they a security guard by the ATMS! I'M SO DISSAPOINTED cause an sms came in that money was withdrawn at 17:11 & 17:12 an amount of R1500 was withdrawn! If the bank had proper customer service they would have prevented this from happening! Shame on you Nedbank Queensburgh! </p>
Dear Silindokuhle,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Dear Silindokuhle,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team