Bad Customer Experience

My Nedbank Home Loans – ***6 was approved on the 28/03/2024 assisted by Cele Phumele

I had no feedback after the approval ,I decided to made a complain handled by Auzelthea Peters still nothing was done to assist .

The email below dated Tuesday, March 12, 2024 8:53 AM WAS NEVER REP**** I HAVE NO OPTIONS LEFT

From: Mpho Modingoane Sent: Tuesday, March 12, 2024 8:53 AM To: Peters, A. (Auzelthea) ***; Cele, P. (Phumele) *** Subject: RE: Complaint No Feedback / Welcome to Nedbank Home Loans - ***6 / (Pls log for Homeloans) ***9: (MPHO MODINGOANE)- Saved Importance: High

Good day

Its with great displeasure dealing with Nedbank, The approval letter is dated 28/02/2024 Friday the 08/03/2024 additional information was requested which I send on the same day.

I need the above matter resolved without any further delays

Thank you

Please I need Nedbank help to resolve this matter