NS
Nqaba S

1 reviews | Active since Nov 2011

04 Feb 2016, 10:48

Bad Customer care

Came to open an a bus savings acc and we have been sent from pillar to post as this type of acc wont qualify her for credits.As a result we have been assigned to Mthunzi Klass s gentleman who only opens club accounts.She has not bothered herself to come and assist and also apologised as we are customers.<br> <br> We have waisted more than 24 hours

0
Replies (1)
Nedbank
Nedbank's reply04 Feb 2016, 12:56
Official
Hello sinda1,


We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team