bS
bles S

1 reviews | Active since Mar 2009

15 Oct 2015, 12:24

bad customer care

I app**** for a credit card 2 weeks ago ,got no reply phoned them every day ,they decline the app due to the fact that they could not get hold of me on my cell ,,but i phoned them every day from my cell to inquire update .got an sms sent doc to *** / not working sent through to *** mm...went through well they did not received it ,,,WHAT are you doing about it Ned bank ,,losing customers

0
Replies (1)
Nedbank
Nedbank's reply15 Oct 2015, 12:39
Official
Hello bles7106,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team