BAD CLIENT SERVICE. NOT LISTENING TO CLIENT

Item: Nedbank
Rating: 1
Author: Radostin M

Extremely bad service. The app is down since this morning. I phoned and spoke with Zota who didnt even listened to me, but repeated her mantra what to do. When i explained her several times, she said let me connect you to techician. Waiting 20 min for nothing. Waste of time. Everytime i had to phone them is a mess up and beating the bush.

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Replies (1)

Nedbank's replyOfficial

13 Apr 2018, 14:34

Dear Mysteryman316

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.

Kind regards

Client Service Support

Nedbank's reply13 Apr 2018, 14:34

Official

Dear Mysteryman316

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.

Kind regards

Client Service Support