Bad cleint services

<p>I went to a Nedbank branch , Savanna Mall, Polokwane, with my friends with the aim of opening a club account and the treatment we got was just so disapointing. We v been there several times. Consultants not honorung the appointments they made with us and when we lodged a complaint the man handling it decided to stop with it after we left the bank.</p> <p> </p> <p>We never got the reference number and when we phoned he said he will give us and then hung up, but he never phoned back. The following day we went to the bank to enquire and see if perhaps someone could assist us, only to find that this guy does not even have a reference number for us. And there was onlyy one consultant working. The other one stood up right after we walked and said she going out for lunch and wont fix the mess that other people made. This she said referring to the way her colleagues treated us.</p> <p> </p> <p>I v always heard good things about nedbank but after these past two weeks of trying to get our account im truly disapointed and got no more love for nedbank. I think nedbank must do somethng about their employees. I was told they dont like opeing club accounts as they take time and at the end of the ay it will seem the person did not do much work, so they d rather open personal accounts. But even so, it is ******* and they must just do their jobs as we all do ours where we work and dont give people bad attitude and suddnely forget about the appointments we set with people.</p> <p>If nedbank savanna donest open club accounts, they must just say so and we will gladly to another branch. It is just unprofessional and bad for business.</p>